So one thing I know I do well is interview, but often the hardest part is getting through the C.V. “sift” so I want to share a few tips that I’ve used to enhance mine over the years.
At the beginning of the year, I did a volunteering session at a high school in south London where I helped a group of 15 and 16 year olds write their cv. Honestly, I was amazed that a lot of them didn’t know what one was or what the contents were; but let’s face it, a lot of adults don’t either!
According to our trusted friend, Wikipedia, it’s “a written overview of a person’s experience and other qualifications. In some countries, a C.V. is typically the first item that a potential employer encounters regarding the job seeker and is typically used to screen applicants, often followed by an interview.” So it’s pretty important, yes?!
Ok, so humour me for a minute: imagine it’s your friends birthday next month. She’s sent out the save the date along with a list of 5 restaurants to choose from and a copy of their menu. Any normal person would check the menu and shortlist the ones where the menu looks appealing and within budget. Think of your C.V. as your menu. Potential employers will pick it up and look for the characteristics that look appealing to them. This brings me on nicely to my first point.
1. Review and tailor your C.V. every time you apply for a job
Whenever I’ve looked for another role, I always try to get a copy of the “person specification” and the “job specification” and cross check my C.V. against these. There’s no point lying as you’ll often get caught out. But any qualities on these documents that you feel you have and can demonstrate, add them in.
Job specification – the role will involve complaint handling and resolution
Person specification – the ideal candidate will have experience dealing with difficult situations
If any part of your work experience involved dealing with difficult situations or customers, make sure you highlight it.
If these aren’t available, often a browse on the company’s website will have a section about the types of people they hire and the qualities they look for.
2. Remove your D.O.B and picture (unless applying for a creative role where you picture is needed).
Age and race discrimination is illegal but it doesn’t mean it doesn’t happen. Give yourself every fighting chance by only including mandatory information. Let your qualities shine through without your age or looks creating an unnecessary barrier
3. Keep it to the point.
I’m a very wordy person. Trust me, but your C.V. is not the time to test out your 2000 word essay writing skills. You want to sell yourself as best as possible, but recruiters sift through so many C.V.’s and many will admit to just scanning so keep your experience precise and to the point. I’m personally a big fan of bullet points.
My main duties were:
– Be the named point of contact for a portfolio of large corporate customers
– Identify sales opportunities within the portfolio to grow P & L (profit & loss)
– Negotiate contract renewals and new customer pricing
– Manage the recruitment and on-boarding of new business
– Offer advice and best practise concerning card scheme rules and fraud
4. Summarise each role with an achievement.
Show that you are a high achiever and give them a reason to keep reading. Again, keep it brief and don’t lie.
My main accomplishments at X were:
– Being signed off probation 3 months early and rewarded with a 10% pay rise because of my performance
– Being recognised 3 months in a row as being the top account manager in the region
5. Provide a brief summary at the very beginning.
As I said above, recruiters often just scan and sometimes only read the first few lines. I think it’s good practise to provide a brief summary at the very beginning so you can get your best qualities across from the absolute get go.
Mine is too good to share lol so the example below is one I did for a friend:
– Experienced professional with a successful career in banking and sales
– High achiever with proven track record of exceeding targets
– Line management experience
– Confident in coaching and developing others
– Proactive approach has resulted in outperforming peers
– Possess excellent interpersonal, analytical and organisational skills
– Excel within highly competitive environments
– Excellent command of the English language
– Comfortable delivering presentations
So, I hope somebody finds this useful and good luck with the job hunting!